At TUSP (The Upskill Project), your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

Simple Promise:
We will never sell your personal information to anyone.

By using TUSP, you agree to the collection and use of information in accordance with this Privacy Policy.

INFORMATION COLLECTION, USE & RETENTION

Information You Provide to Us

We may collect personal information when you:

Create an Account

• Name

• Email address

• Phone number (optional)

• Password (securely encrypted)

Purchase a Course

• Name

• Email address

• Phone number

• Payment details (processed securely by payment gateways)

Use Our Courses

• Lessons viewed

• Quiz scores

• Course progress

• Time spent learning

Contact Us

• Messages

• Support requests

• Questions and feedback

Information Collected Automatically

When you use our website or courses, we may automatically collect:

Device Information

• Device type (mobile, laptop, tablet)

• Browser type

• Operating system

Usage Information

• Pages visited

• Time spent on pages

• Login activity

• Course engagement

Location Information

• City and country (not your exact address)

• Used only to improve content relevance and language experience

COOKIES

Cookies are small files stored on your device to help the website function smoothly.

We use cookies to:

• Keep you logged in

• Remember your progress

• Improve website performance

• Show relevant content

You can disable cookies in your browser settings, but some features may not work properly.

HOW WE USE YOUR INFORMATION

We use your information to:

Provide Our Services

• Create and manage your account

• Give access to courses

• Track learning progress

• Issue certificates

Improve Our Platform

• Understand learning behavior

• Improve course quality

• Fix technical issues

Communicate With You

• Account-related emails

• Course updates

• Support responses

• Important announcements

Process Payments

• Complete purchases

• Generate receipts

• Manage billing

Ensure Safety & Compliance

• Prevent fraud

• Secure accounts

• Meet legal obligations

HOW WE SHARE YOUR INFORMATION

We do not sell your data.

We may share limited information only with:

Payment Processors
Secure gateways (such as Razorpay, PayU) to process payments.

Email Service Providers
Used only to send course and account-related emails.

Cloud & Hosting Providers
For secure storage of content and learning data.

Legal Authorities
If required by law, court order, or to protect legal rights.

Business Transfers
If TUSP or Viento Group is involved in a merger or acquisition, users will be notified.

WE DO NOT

• Sell your personal data

• Share your email with advertisers

• Give your phone number to marketers

• Publicly display your personal information

• Share your learning progress with others

DATA RETENTION

We retain data as follows:

• Account Information: While your account is active

• Course Progress: Retained for learning history

• Payment Records: 7 years (as required by Indian tax laws)

• Support Messages: Up to 2 years

After account deletion, we remove most personal data except where legally required.

SECURITY OF YOUR INFORMATION

We use reasonable and industry-standard measures to protect your data, including SSL encryption, encrypted passwords, secure cloud servers, restricted staff access, and regular security monitoring.

However, no online system is 100% secure, and absolute security cannot be guaranteed.

YOUR PRIVACY RIGHTS

You have the right to:

• Access your personal data

• Correct inaccurate information

• Request account deletion

• Download your data

• Unsubscribe from marketing emails

To exercise your rights, email info@vientogroup.in.

CHILDREN’S PRIVACY

TUSP is intended for users 18 years and above.

We do not knowingly collect information from children under 18. If such data is identified, it will be deleted immediately.

THIRD-PARTY LINKS

Our website may contain links to third-party websites such as YouTube or social media platforms. We are not responsible for their privacy practices. Please review their policies separately.

INTERNATIONAL USERS

TUSP operates from India. Your data may be stored on servers located in India or other regions used by our service providers.

By using TUSP, you consent to this data transfer.

EMAIL COMMUNICATION

We send:

Essential Emails (Cannot Unsubscribe)

• Login and security emails

• Payment confirmations

• Course access updates

Marketing Emails (Optional)

• New courses

• Offers

• Newsletters

You can unsubscribe from marketing emails anytime.

CHANGES TO THIS PRIVACY POLICY

We may update this policy periodically. When we do, the “Last Updated” date will change and updates will be posted on this page. Major changes may be communicated via email.

Continued use of TUSP means you accept the updated policy.

YOUR CONSENT

By using TUSP, you agree to this Privacy Policy, our Terms of Service, and our data practices described above.

If you do not agree, please do not use our services.

CONTACT US

For any privacy-related questions or concerns, email info@vientogroup.in.
Response time is within 7 business days.

TUSP – The Upskill Project
A Viento Group Initiative
© 2025 All Rights Reserved